We hope that you will never leave us, but should you wish to cancel your subscription, this is what you should know.
You may cancel a free trial at any time during the free trial period and incur no charge. When you cancel a subscription based on a monthly or annual cycle, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.
Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
When you upgrade your subscription, you will receive a pro-rated credit toward your new subscription. If you choose to downgrade your subscription, you will not be entitled to a pro-rated refund.
Changes to Content or Access: We reserve the right to make changes to our product at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
Cancellations by Us: We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.